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Frequently Asked Questions

Frequently Asked Questions

Find answers to the most commonly asked questions about our services, processes, and policies. If you can't find what you're looking for, feel free to contact us.

General Questions

Four B Online is a professional software and IT solutions company. We specialize in custom software development, web and mobile application development, SaaS product development, ERP/CRM solutions, cloud-based systems, and digital transformation services for businesses worldwide.

Our office is located at Mohsin Palace, 370/B Gulbagh R/A, Agrabad Access Road Chittagong 4100, Bangladesh. We serve clients globally and work with businesses from all around the world.

Yes, absolutely! We work with clients across the globe. Our team is experienced in managing remote projects and using collaboration tools to ensure seamless communication regardless of time zones.
Services & Solutions

We offer a comprehensive range of IT services including:
  • Custom Software Development
  • Web & Mobile Application Development
  • SaaS Product Development
  • ERP, CRM & Enterprise Software Solutions
  • Cloud Infrastructure & DevOps
  • UI/UX Design
  • Digital Marketing & SEO
  • IT Consulting & Strategy

Yes! Custom software development is one of our core strengths. We analyze your business requirements and build tailored solutions that fit your specific needs, whether it's a web application, mobile app, enterprise system, or SaaS platform.

We work with a wide range of modern technologies including Laravel, React, Vue.js, Node.js, Flutter, Python, AWS, Azure, Docker, and more. We choose the best technology stack based on your project requirements and goals.

Yes, we offer comprehensive maintenance and support packages that include bug fixes, security updates, performance optimization, feature enhancements, and regular backups. Visit our Support page for more details.
Project & Process

Simply contact us with your project idea or requirements. We'll schedule a free consultation to discuss your goals, and then provide a detailed proposal with timeline, cost estimate, and deliverables. Once approved, we begin development immediately.

Project timelines vary based on scope and complexity. A simple website may take 2–4 weeks, while a complex enterprise application could take 3–6 months or more. We provide detailed timelines during the proposal phase and keep you updated throughout the development process.

Costs depend on the scope, features, and complexity of your project. We offer competitive and transparent pricing. Contact us with your requirements, and we'll provide a detailed, no-obligation quote tailored to your budget and needs.

Yes, upon full payment and project completion, all custom source code and intellectual property rights are transferred to you. We believe in full transparency and client ownership.
Billing & Payment

We accept payments via bank transfer, bKash, Nagad, and other popular payment methods. For international clients, we support wire transfers and online payment platforms. Specific payment options will be discussed during project negotiation.

Refund policies depend on the project agreement and stage of development. We work closely with our clients to ensure satisfaction at every milestone. Please refer to our Terms & Conditions for detailed refund policies.

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Contact Info

Mohsin Palace, 370/B Gulbagh R/A, Agrabad Access Road Chittagong 4100